Colorful Cosmetics

Frequent Questions

Regrettably, we are unable to ship to the countries listed below due to some regulations and restrictions on the (1) delivery policy, as well as (2) cosmetics exportation:

All US orders (including Puerto Rico) are shipped via USPS, UPS or FedEx. Upon checkout you will see carrier-calculated shipping rates and estimated transit times. All international orders, including Canada, are shipped via USPS First-Class Package International or FedEx International.

Regrettably, we are unable to ship to the countries listed below due to some regulations and restrictions on the (1) delivery policy, as well as (2) cosmetics exportation:

All Sales Are Final, we accept no returns or exchanges. Colorful Cosmetics LLC reserves the right to refuse all exchanges and refunds.

All packages are shipped through UPS and USPS. For products and items shipped outside the United States might be subject to import rules and regulations, taxes, and/or charges, which aren’t a part of your main order. Colorful Cosmetics LLC is not responsible for any shipping and delivery fees that might be the effect of taxes, customs, and natural occurrences.

On the usual, we look to restock every week. However, restock dates would depend on the availability of our products. Should you be interested in knowing about when your favorite products will be restocked, you can visit our website for it.

Unfortunately, you wouldn’t be able to change your order after it has been confirmed and verified. In fact, you would already be charged for it.

Yes, Colorful Cosmetics LLC is proud to be cruelty free. Our products are deemed safe and secure without requiring the participation of animals for testing.

Colorful Cosmetics LLC is dedicated to cruelty free products; and we are also transparent with all of our moves and actions. All our clients will be able to check the ingredients of our products on the product page of the site – there will be a tab of ingredients on each of the product’s page. The ingredients of our products may change every now and then depending on the need of the market. This is why we advise all our clients to see the list of ingredients in the product packaging to see the latest and the most up-to-date ingredients.

We are extremely sorry that you experienced an allergic reaction. Although most of our products are natural, mineral-based, and paraben-free, we would ask you to stop using the product until you dig deeper whether it’s our product that caused your reaction. Let us know immediately by contacting us or by sending us an email at info@colorfulcosmetics.com

Absolutely! In fact, most, if not all of our products are formulated to be used even by pregnant women and there shouldn’t be a problem. However, pregnancies can change your skin in ways you never imagined. This is why we always give recommendations to our clients to check ALL beauty products, including ours before using it first while pregnant to be sure of your health and the condition of your skin.

You can reach our customer service department via our email address at info@colorfulcosmetics.com

It has been our goal here at Colorful Cosmetics LLC to respond to all emails and inquiries within 48 hours from the time we have acknowledge it. However, due to the influx of emails and inquiries, this timeframe may be modified and extended. Rest assured that our whole team is working to respond to all of your inquiries as soon as we can!

Yes! We offer different kinds and types of promotional offers and discounts every now and then. In order for you to get the latest news and offers that we release, you can sign up for our email and SMS newsletters, alerts and notifications.

United States customers would be able to enjoy free shipping if they spend a certain amount. Take note, though, that Colorful Cosmetics LLC may change these discounts from time to time to promote equality among our beloved clients.

Faq

Frequent Questions